Grievance Redressal

Under the Consumer Protection Act, 2019 and DPDP Act, 2023

Grievance Officer

Vedatricks Team

grievance@vedatricks.com

Response Time

Acknowledgement within 24 hours

Resolution

Resolved within 30 days

Grievance Received

We will acknowledge your complaint within 24 hours and aim to resolve it within 30 days.

File a Complaint

Escalation Process

  1. File complaint using the form above or email grievance@vedatricks.com
  2. Acknowledgement within 24 hours with a reference number
  3. Investigation and resolution within 30 days
  4. If unsatisfied with resolution, you may escalate to the appropriate regulatory authority